K Global Network Center (hereinafter referred to as the 'Company'), in accordance with Article 30 of the Personal Information Protection Act, establishes and discloses the following personal information processing guidelines in order to protect the personal information of information subjects and to promptly and smoothly handle grievances related thereto. 
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Article 1 (Purpose of Processing Personal Information) 
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The Company processes personal information for the following purposes. The personal information processed will not be used for any purpose other than the following purposes, and if the purpose of use changes, the Company will take necessary measures such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act. 
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1. join and manage members 
Personal information is processed for the purpose of confirming the intention to join the membership, identifying and authenticating the person in accordance with the provision of membership services, maintaining and managing membership, identifying the person in accordance with the implementation of a limited identification system, preventing unauthorized use of the service, confirming the consent of the legal representative when processing personal information of children under the age of 14, various notices and notifications, and handling grievances. 
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2. provide goods or services 
We process personal information for the purpose of delivering goods, providing services, sending contracts and invoices, providing content, providing customized services, identification, age verification, payment and settlement, and debt collection. 
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3. Grievances​
Personal information is processed for the purpose of verifying the identity of the complainant, verifying the complaint, contacting and notifying the complainant for fact-finding, and notifying the result of the processing. 
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Article 2 (Processing and Retention of Personal Information)
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① The Company shall process and retain personal information within the period of retention and use of personal information in accordance with laws and regulations or within the period of retention and use of personal information agreed upon when collecting personal information from the information subject.  
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② The processing and retention period of each personal information is as follows. 
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1. Membership registration and management: Until the business/organization/individual withdraws from Coconet (channel) 
However, in the case of the following reasons, until the end of the relevant reason 
1) If an investigation or investigation is underway due to violation of relevant laws, etc. 
2) In the case of remaining debts and debt relationships due to the use of Coconet (Channel), until the settlement of such debts and debt relationships 
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2. Provision of goods or services: Until the completion of the supply of goods and services and the completion of payment and settlement. 
However, if the following reasons apply, the period shall be extended until the end of the period. 
1) Records of transactions such as display, advertisements, contract contents and performance in accordance with the Act on Consumer Protection in Electronic Commerce, etc. 
- Records on display and advertisement: June 
- Records of contract or offer withdrawal, payment, and supply of goods: 5 years 
- Records on handling consumer complaints or disputes: 3 years 
2) Retention of telecommunication fact confirmation data pursuant to Article 41 of the 「Protection of Communications Secrets Act 
- Subscriber telecommunication date, start and end time, other party's subscriber number, usage, and sending base station location tracking data: 1 year 
- Computer communication, Internet log record data, access point tracking data: 3 months 
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Article 3 (Provision of Personal Information to Third Parties) 
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① The Company processes the personal information of the information subject only within the scope specified in Article 1 (Purpose of Processing Personal Information) and does not provide the personal information of the information subject to a third party except in cases falling under Articles 17 and 18 of the Personal Information Protection Act, such as the consent of the information subject or special provisions of the law. 
② In order to provide smooth service, the Company may provide personal information to a third party only to the minimum extent necessary with the consent of the information subject in accordance with Article 17, Paragraph 1, Item 1 of the Personal Information Protection Act in the following cases. 
- Recipient of personal information: <Example) OOO Card Co. 
- Purpose of use of personal information by the recipient: <Example) Business partnerships such as co-hosting events and issuance of affiliated credit cards> 
- Personal information items to be provided: <Example) Name, address, phone number, e-mail address, card payment account information> 
- Retention and utilization period of the recipient: <Example) During the transaction period under the credit card issuance contract 
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Article 4 (Entrustment of Personal Information Processing) 
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① The Company consigns personal information processing tasks as follows to ensure smooth personal information processing. 
- Details of consignment 
- Consignee (Trustee): K Global Network Center Co. 
- Contents of entrusted tasks: Provision of Coconet hosting service system, mobile app service, marketing service and add-ons, affiliate service provision, notification talk, friend talk, text message sending agency service, etc. 
- Consignee (Trustee): (Example) OOO PG 
- Contents of entrusted services: Payment and escrow services 
- Consignee (Trustee) : (Example) OOO Courier 
- The nature of the services entrusted: delivery of goods 
- Consignee (Trustee): (Example) OOO Customer Center 
- Contents of the entrusted service: customer service 
- Consignee (trustee): (Example)OOO 
- Details of consignment : Identity verification 
- Sub-consignee 
- Sub-consignee (trustee) : (Ltd.) 000 → (Ltd.) 000 
- **Contents of the entrusted service: sending text messages, sending KakaoTalk alert talk (informational message) **Recipient (trustee): (Example) OOO 
- Redelegate (trustee): ㈜000 → ㈜000 
- Contents of the entrusted business: Sending text messages, KakaoTalk alert talk (informational message), and friend talk** **Content of the entrusted business: Sending text messages, KakaoTalk alert talk (informational message), and friend talk 
② When entering into a consignment contract, the Company specifies in documents such as contracts the prohibition of processing personal information other than for the purpose of performing consignment work, technical and administrative protection measures, restrictions on re-consignment, management and supervision of the consignee, and liability for damages in accordance with Article 25 of the Personal Information Protection Act, and supervises whether the consignee processes personal information safely. 
③ If the contents of the entrusted work or the entrustee change, we will disclose it through this privacy policy without delay. 
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Article 5 (Rights of Data Subjects and Legal Representatives and How to Exercise Them) 
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① The information subject may exercise the following personal information protection rights against the Company at any time. 
1. Request to view personal information 
2. Request correction of errors, etc. 
3. request deletion 
4. request suspension of processing 
② The exercise of rights under Paragraph 1 may be made in writing, by telephone, e-mail, facsimile transmission (FAX), etc. to the Company, and the Company will take action without delay. 
③ If the information subject requests the correction or deletion of errors in personal information, the Company shall not use or provide the personal information until the correction or deletion is completed. 
④ The rights under Paragraph 1 may be exercised through an agent, such as the legal representative of the information subject or a person who has been delegated. In this case, a power of attorney in the form of Appendix No. 11 to the Enforcement Rules of the Personal Information Protection Act must be submitted. 
⑤ The information subject shall not infringe on the personal information and privacy of the information subject or others processed by the Company in violation of relevant laws and regulations such as the Personal Information Protection Act.
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Article 6 (Items of Personal Data Processed) 
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We process the following categories of personal information 
1. Registering and Managing Members 
Required items : <Yes) Country, name, date of birth, username, password, address, phone number, gender, email address, i-pin number 
Optional: Field of interest 
2. Provision of goods or services 
Required items: <Yes) Name, date of birth, ID, password, address, phone number, email address, i-pin number, payment information such as credit card number, bank account information, etc. 
Optional items: <Interests, past purchases>. 
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Article 7 (Destruction of Personal Information) 
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① The Company shall destroy the personal information without delay when the personal information becomes unnecessary, such as the expiration of the personal information retention period or the achievement of the purpose of processing. 
② If the retention period of personal information agreed to by the information subject has elapsed or the purpose of processing has been achieved, but the personal information must continue to be preserved in accordance with other laws and regulations, the personal information shall be transferred to a separate database (DB) or preserved in a different storage location. 
③ The procedures and methods for destroying personal information are as follows. 
1. Destruction Procedure 
The Company selects the personal information for which the reason for destruction has occurred and destroys the personal information with the approval of the personal information protection officer of the Company. 
2. Method of destruction 
The Company destroys personal information recorded and stored in the form of electronic files so that the records cannot be reproduced, and destroys personal information recorded and stored in paper documents by shredding or incinerating them. 
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Article 8 (Measures to Secure the Safety of Personal Information) 
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The Company takes the following measures to ensure the safety of personal information. 
1. Administrative measures: Establishment and implementation of internal management plans, regular employee training, etc. 
2. Technical measures: Management of access rights to personal information processing systems, installation of access control systems, encryption of unique identification information, etc. 
Encryption of unique identification information, installation of security programs 
3. Physical measures: Access control to computer rooms, data storage rooms, etc. 
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Article 9 (Installation, Operation, and Rejection of Automatic Personal Information Collection Devices) 
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The Company uses 'cookies' to store and retrieve usage information from time to time in order to provide individually customized services to users. 
Cookies are small amounts of information sent to the user's computer browser by the server (http) used to operate the channel and are stored on the user's PC or mobile. 
③ The information subject can set settings such as allowing or blocking cookies through the web browser option settings. However, if you refuse to save cookies, you may experience difficulties in using customized services. 
Allow/block cookies in your web browser 
- Chrome: Web browser settings > Privacy and security > Clear browsing data 
- Edge: Web browser settings > Cookies and site permissions > Manage and delete cookies and site data 
Allow/block cookies on mobile browsers 
- Chrome: Mobile browser settings > privacy and security > clear browsing data 
- Safari: Mobile device Settings > Safari > Advanced > Block all cookies 
- Samsung Internet: Mobile browser settings > Browsing history > Clear browsing history 
④ In the process of using the Service, the Company collects and uses information on the type of visit and use of each service and website visited by the user, popular search terms, and secure connection to provide optimized information to the user. 
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Article 10 (Privacy Officer)
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① The Company is responsible for the overall handling of personal information, and designates a person in charge of personal information protection as follows to handle complaints and damage relief from information subjects related to the handling of personal information. 
Personal Information Protection Officer 
Name: Wonjun Shin 
Position: Representative 
Contact : <Phone number>, <Email>, <Fax number 
You will be connected to the department in charge of personal information protection. 
▶ Personal information protection department 
Name: Kim Dong-sun 
Position: Center Manager 
<전화번호:+82-2-2183-0081>, <이메일:kds@koconet.net> 
② The information subject may contact the person in charge of personal information protection and the department in charge for all personal information protection-related inquiries, complaints, damage relief, etc. arising from the use of the Company's services (or business). The Company will respond to and handle inquiries from information subjects without delay. 
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Article 11 (Request for Access to Personal Information) 
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The data subject may make a request for access to personal information pursuant to Article 35 of the Personal Information Protection Act to the following departments. The Company will endeavor to promptly process the information subject's request for access to personal information. 
▶ Department for receiving and processing requests for access to personal information 
Department Name: Personal Information Management Team 
<전화번호:+82-2-2183-0081>, <이메일:kds@koconet.net>
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Article 12 (Remedies for Infringement)
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The information subject may contact the following organizations for damage relief, consultation, etc. regarding personal information infringement. 
1. Personal Information Dispute Mediation Committee: (without area code) 1833-6972 (www.kopico.go.kr) 
2. Personal Information Infringement Report Center: (without area code) 118 (privacy.kisa.or.kr) 
3. Supreme Prosecutors' Office: (without area code) 1301 (www.spo.go.kr) 
4. National Police Agency: (without area code) 182 (ecrm.police.go.kr/minwon/main) 
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Article 13 (Enforcement and Changes to the Privacy Policy) 
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This Privacy Policy is effective as of February 14, 2025.